Launchpad: Getting Started
Connecting Stripe to receive payouts
What this step is for
Xerish uses Stripe Connect to disburse Gifts to your Organization. You complete a one-time onboarding with Stripe — they verify your identity, collect bank details, and handle ongoing compliance.
Why it matters
- No Stripe = no payouts. Gifts can be received into your Xerish balance, but you cannot withdraw them until Stripe Connect is fully verified.
- Tax reporting. Stripe issues the IRS forms (1099-K where applicable) so Xerish doesn''t have to.
- Speed. Once Stripe is verified, payouts run on the standard schedule — usually 2 business days after a Gift settles.
How to complete it
- Tap Connect with Stripe. You''ll be redirected to Stripe''s onboarding flow.
- Enter your Organization legal name and EIN (must match what you entered in the Tax and Legal step).
- Provide a bank account for payouts. Routing number + account number. Stripe verifies the account with two small test deposits over 1-2 business days.
- Upload any documents Stripe requests — usually your IRS Determination Letter and, for officers, a government-issued ID.
- Return to Xerish when Stripe says "Onboarding complete."
What to expect after
- Your payout settings page in Xerish shows "Stripe: Verified."
- Future Gifts settle on the standard 24-hour or 48-hour hold (depending on whether they''re tagged to a specific post or direct to your Organization).
- Withdrawals run automatically on the schedule you choose (daily, weekly, or manual).
Fees and the Xerish promise
Xerish charges 0% on Gifts moving from a Giver''s wallet to your Organization (per CONSTITUTION §V). Stripe''s processing fees apply only on the wallet top-up side — Xerish adds 2.5% on card top-ups and 1.5% on ACH top-ups, additive to Stripe''s own fees. The Organization sees 100% of what arrives in the Giver''s wallet.
Common mistakes
- Mismatched legal name between Xerish and Stripe. They must match exactly. Stripe will reject otherwise.
- Personal bank account. Use the Organization''s account, not a board member''s personal account. This is both a Stripe requirement and a sound governance practice.
- Ignoring Stripe email requests. Stripe sometimes asks for follow-up documents weeks later. If you ignore those, payouts pause until you respond.
Still stuck? Email contact@xerish.com — we respond personally during the pre-launch period. Or browse the full Help Center.