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Platform Features

How recurring giving works

OrganizationsChurchesLast reviewed May 26, 2026

The flow

  1. You list a catalogue item. Named, priced, with an impact unit. See launchpad/catalogue.
  2. A Giver subscribes. They tap your catalogue item and confirm the recurring schedule (monthly by default).
  3. Each cycle, Xerish charges the Giver. Via the saved wallet top-up source (card or ACH). Stripe processes the top-up; Xerish records the Gift against your Organization at 0% platform fee.
  4. The Gift settles on the standard hold. Direct (non-post) Gifts settle on the 48-hour hold (per the H2 policy locked May 2026).
  5. Funds become withdrawable once settled. Stripe Connect routes to your bank on your chosen payout schedule.

Pausing and canceling

A Giver can pause their recurring Gift for 1-12 months from their wallet, or cancel entirely. You see the change reflected in your Recurring report. There is no "winback" pressure — per CONSTITUTION voice rules, Xerish does not re-engage lapsed Givers aggressively.

What you see

  • Subscriber count per item in your catalogue dashboard.
  • Projected monthly recurring based on active subscribers × item price.
  • Recent activity showing new subscribes, pauses, and resumes.

Failed charges

If a Giver''s top-up fails (expired card, ACH bounce), Xerish retries on a schedule and emails the Giver. After 3 failed attempts the subscription pauses automatically; the Giver gets a final email inviting them to update payment.

Common questions

  • Can I change the price of a catalogue item? Yes, but existing subscribers stay at their original price until they explicitly upgrade. New subscribers see the new price.
  • Can I retire a catalogue item? Yes. Existing subscribers continue at the old price until they cancel. The item disappears from new-subscriber views.
  • What if the impact unit changes? Update the methodology note and the description. Subscribers will see the update on their next receipt.
Still stuck? Email contact@xerish.com — we respond personally during the pre-launch period. Or browse the full Help Center.