Common Questions
Why does a gift sit "Pending" for 24–48 hours?
Every gift clears a short protection window before it moves toward you.
Gifts tied to a post clear in 24 hours. Direct gifts clear in 48 hours. The window lets givers correct a mistake and lets Storehouse screen anomalies. Nothing is hidden while it waits — the gift is visible to you the whole time.
Still stuck? Email contact@xerish.com — we respond personally during the pre-launch period. Or browse the full Help Center.